| Initial release | June 2000 |
|---|---|
| Operating system | Cross-platform |
| Type | Live support software, e-commerce |
| License | Proprietary (SaaS) |
| Website | Velaro.com |
Velaro, Inc. is a software-as-a-service (SaaS) provider headquartered in Elkridge, Maryland. The company provides live chat software with click-to-call and intelligent engagement features. Their product aims to help businesses increase online conversion rates. The CEO is Michael Teitelbaum.
Velaro was founded in 2000. As an early pioneer in the SaaS industry, Velaro is currently the largest independently owned live chat provider. Their software is used by a number of Fortune 500 and Global Fortune 500 companies.[1][2][3] They were the independently-rated Live Chat Vendor of the Year in 2005, 2006, 2008, 2009, 2010, and 2011.[4]
Velaro has developed strategic technology partnerships and/or integrations with the following brands: